Windows 10 was sold with the promise that it would be the final operating system that users would ever own. As we approach the two year anniversary of its launch, Microsoft is holding fast to its promise, however, many IT departments are displeased with what this final solution means for businesses.
Software as a service (SaaS) is the dream solution for IT managers, at least when it works correctly. Software is hosted offsite and delivered to users as an internet based application, complete with all the latest updates already installed. While Windows 10 does not follow SaaS model exactly, it does include many of the same features. Windows 10 functions as a delivery platform for all future versions of Windows. Patches, as well as major content updates are delivered automatically to owners so long as they don’t manually opt-out of the system. Unfortunately for department managers, this has started to create unique new problems.
The problems stem from the manner in which IT departments and business computer infrastructure have been run traditionally. For many businesses, once a new computer was setup, or a new operating system installed, the testing phase was effectively over. Security updates would be applied periodically but major revisions were limited to irregular Service Packs. Windows 7, for example, released Service Pack 1 in February of 2011 and has remained largely unchanged since. This steadfast product cycle has made it easy for businesses to largely ignore system upgrades and adopt a break-fix philosophy for system management. As business requirements changed in the seven years since Windows 7 launched, online security became a more pressing concern, as such, Microsoft has adopted a more aggressive upgrade cycle for Windows 10.