PatchTuesdayJust a few days ago, Microsoft released the latest security updates for the Windows 7 operating system. However, it seems that the update can cause as many problems as it fixes.  Many users who installed the update on the release date have reported incidents of the infamous “blue screen of death” crash after installation.  Many users have also reported the inability to restart into Windows after the initial crash occurs and instead must boot their computers into safe mode to bypass the error.

Microsoft now recommends that users uninstall the patch and also warns that if users do not, that the update could also cause problems with certain antivirus programs.  Kaspersky Anti-Virus for Windows OS and Windows Servers have been reported to conflict with the security update.  The resulting error message states that licenses for the products are not valid, and so the software will cease to function.

Boot Error

Example Boot Error Screen

While rare, similar problems have been known to occur with past Windows security updates, this demonstrates the importance of planning in advance for patching and taking the time to research anything that is installed on your computer.  General computer users should always create a system restore point before the installation of security updates.  In the event of system incompatibility or instability, a system restore point will allow a user to quickly restore their computer to the point before the system update was installed.

Manual system restores can be a very time consuming process.  For businesses that have ten or more computers we recommend letting IT professionals handle the patching procedure.  Not only are updates installed correctly, but if there is a problem it is handled quickly and efficiently.  If your business is interested in having us manage your business patching you can read more about what we offer here.

UPDATE: It appears that Microsoft has now addressed the fault in the update.  The majority of the problems were apparent only in the 32 Bit versions of Windows 7. If you ran the previous update but have not checked for new updates since you should perform a system update as soon as possible.

– Richard Keene
IT Computer Support of New York
Design and Optimization Department