“If seven maids with seven mops

Swept it for half a year,

Do you suppose,’ the Walrus said,

That they could get it clear?’

I doubt it,’ said the Carpenter,

And shed a bitter tear.” – Lewis Carroll

Disruptive Technology:  Part 2

The current state of IT is an expensive mess.  How do we take this expensive, difficult to manage problem with capital expenses, operational expenses, surprise expenses and downtime and move it from a server/storage based architecture to a services oriented model?  The solution to the problem might be easier than you think.  Remote Delivery of Services, also known as ‘cloud computing’, gives you the flexibility to manage programs such as MS-Office 365 and Outlook from a simple, easy to navigate website.  Software in the cloud is provided at a single fixed monthly price and is kept up to date with no patches, upgrades or licenses to manage.

If you are replacing a system, it’s a good time to make the change.  If you’re a CEO/CFO and IT discussions continue to be about hardware/software, it’s time to consider “remote delivery of service architecture”, as it will make your business more agile, keep every user on the same version of software forever (no incompatibilities) and dramatically cut costs while delivering improved IT services.

Within the last 6 weeks, the final pieces have fallen into place that makes remote delivery of services, available and desirable.  Service delivery architecture is simple, agile and costs less than the traditional hardware based architecture it can replace.  Some highly custom systems will need to remain in the server/storage architecture, but many IT functions utilized by businesses are ready for remote delivery architecture.

The goal is to pay one deterministic price for a great service.  In this case, the best security – anti-virus, anti-spam, anti-malware, firewall protection.  The old architecture would have us buy all of the hardware and software and face all the problems of ownership.  Now, thanks to cloud computing, a single subscription line on an invoice each month gets you a better quality experience at a much lower price.  You don’t own the hardware, you don’t make a capital expense and you don’t own the problems.

Business technology is moving quickly.  Businesses are forced to pay people to buy, build, maintain, administer, update and upgrade a “Rube Goldberg machine” that always needs a handyman to keep it going in jerks and fits of reliability and financial instability.

Faced with the same problems, should you change everything right away?  Probably, not.  But before you spend capital on equipment, consider how you can get value out of what you already have and then implement remotely delivered services as it makes sense.

This is exactly what we are doing here at IT Computer Support of New York, for ourselves and our clients.  We have started a project with a single laptop and a single desktop so we can bring you the experience of migrating to “the cloud”, and show you what makes sense, and what it looks like.

The new IT world will have employees BYOD (bring your own device) and all software and most hardware will be delivered as a service.  There will be no hardware ownership and you will pay one price for outcomes such as security, backup and disaster recovery.

IT Computer Support of New York’s value to our customers is not that of a vendor in the hallway. Our loyalty is not restricted to the lowest price of the last box you buy.  Instead we are a partner in the boardroom, that brings your business increased profits and agility through appropriate use of information technology.

If there are specific questions you would like answered here, in our newsletter, or in our webinars, please do not hesitate to ask.  We would love to hear from you.

Not familiar with what a Rube Goldberg machine is?  View some of these brilliant examples.

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– Dan Scolnick
IT Computer Support of New York
President and Chief Technical Officer