itcsny

We Have a Service or Support Plan to Fit Your Business Needs

Emergency

  1. Hourly/Daily Rates
  2. Per Call (MasterCard, VISA or Discover accepted)
  3. You call we connect
  4. You call we come
  5. No Commitment
  6. By Appointment

Support Contract

  • Discounted Rate Rates
  • Guaranteed Response Rates
  • Commitment is per contract ½ per workstation, 2 per server to start 1,500 minimum. Rates
  • Billed Monthly

Managed Services Aggreement

  • Unlimited Support and Administration Rates
  • Fixed Monthly Price Rates
  • Guaranteed Response Time

Project Based Computer Work

1. Discounted Hourly/Daily Rates
2. Based on Specified Statement of Work

  1. Corporate Relocations
  2. Data Center Specifications and builds
  3. Discrete Projects
  4. Network Assessments
  5. Data Recovery
  6. Email and Server Migration
  7. Data Center Moves and Relocations
  8. Email Archiving

3. Strategic Planning (CTO on-call)

  1. Specify Projects
  2. Create RFQ
  3. Evaluate Bids/Quotes
  4. Manage Growth
  5. Expansions, Consolidations, Relocations
  6. Sarbanes Oxley
  7. HIPAA Compliance
  8. Disaster Recovery
  9. Business Continuity

4. 24 x 7 Monitors

  1. Backup
  2. Power
  3. Server
  4. Firewall
  5. Switch
  6. Router

5. Managed Services – Includes the above:

  1. On-demand Support
  2. 24x7 Monitors
  3. Discounted Rate for Project Based Work
  4. Anti-virus Management
  5. Anti-Spam Management
  6. Managed Recovery (Imaging)
  7. Firewall Management
  8. Router Management
  9. Vendor Relationship Management
  10. Administration & Support Under Managed Services
  11. New (additions and strategic planning)
  12. Old (existing hardware and software under management)

6. Hardware/Software – Fast, accurate delivery of a wide variety of computer hardware, software and accessories.

  1. One-Stop Shopping
  2. We Are Responsible
  3. Single Point of Contact

7. Specialty Services

  1. Electronic Media Destruction. Services
  2. Data Recovery
  3. Vulnerability / Penetration Testing
  4. Business Continuity Sites
  5. Data Center / Cleanroom Cleaning

We Guarantee Our Work. 24/7 Service Available.
Call Us at 1-877-4-ITCSNY (1-877-448-2769)